Proactively share important information with your customers via email, your website, Facebook Page, Instagram business profile or app.


Remember that you can pin important posts to the top of your Facebook Page for quick viewing and you can also create a story to draw attention to the notification. Click Here for a Guide on How to Pin Posts.


Important updates might include information about the measures you’re taking to make your premises or products safe, booking cancellation processes, refund process due to closures, or how you will handle customer enquiries if there are expected delivery delays.